Our Reviews
Deandre / Yesenia H|2022 GMC 1500 Sierra
Confirmed Service Customer
5/9/2025
The lady Lex service was excellent
5/11/2025
Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!
ELK GROVE, CA
Wendy L|2019 Buick Encore
Confirmed Service Customer
5/9/2025
customer service was great, the price you wanted to fix car, outrageous.
5/11/2025
Wendy, thank you for taking the time to leave us your honest feedback. If you have any further questions, please give us a call. We're always happy to help!
ELK GROVE, CA
Maisie W|2022 GMC Yukon
Confirmed Service Customer
5/13/2025
Joseph always goes high and above with his customer service. I appreciate how he stays on top of things and always calls with any concerns and fully explains the process. I highly recommend Elk Grove GMC. Thank you.
5/15/2025
Maisie, we're happy you found our staff to be so supportive during your experience here at Elk Grove Buick GMC. Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
ELK GROVE, CA
Robert D|2025 GMC Sierra 1500
Confirmed Service Customer
5/15/2025
I took my truck in for a new vehicle oil change. RJ greeted me, took care of the vehicle right away and addressed all my concerns immediately. He got the vehicle back to me as promised everything addressed in the vehicle washed and looking great.
5/16/2025
Robert, thank you for your kind review; we are happy to pass along your comments to the team here at Elk Grove Buick GMC - Service! We are always more than happy to assist you if anything else comes up. Take care!
ELK GROVE, CA
Kenneth T|2019 GMC 1500 Sierra
Confirmed Service Customer
5/15/2025
Quick service
5/16/2025
Kenneth, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
SACRAMENTO, CA
Derrick S|2015 GMC 1500 Sierra
Confirmed Service Customer
5/15/2025
It took over 2 hours for an oil change. The amount was astronomical for just an oil change, more expensive than the Bay Area. Won’t be back to that dealership again.
5/16/2025
Derrick, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (916) 400-2866 when you have a chance. Thank you, and we look forward to hearing from you.
TRACY, CA
Richard O|2022 GMC 1500 Sierra
Confirmed Service Customer
5/15/2025
I came in for service. Your salesman Neff showed me the new Denali I'd been looking at and we purchased it. My wife and I are completely satisfied. Everyone at your dealership did a fantastic job. Sales, finance, all went very smooth. We want to thank all of your staff for a totally enjoyable experience. I would highly recommend your dealership to all my family and friends!
5/16/2025
Richard, your satisfaction is important to us, so we want to sincerely thank you for choosing Elk Grove Buick GMC - Service and we hope to see you again soon!
ANGELS CAMP, CA
Jaspreet S|2025 Buick Envision
Confirmed Service Customer
5/16/2025
Very very very very very very excellent Thank you brother NABiL
5/19/2025
Jaspreet, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SACRAMENTO, CA
Sumar P|2023 GMC Acadia
Confirmed Service Customer
5/19/2025
wonderful experience, very helpful associates
5/20/2025
Sumar, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
SACRAMENTO, CA
Karen E|2017 GMC Canyon
Confirmed Service Customer
5/19/2025
Wish they would wash your vehicle as part of servicing.
5/20/2025
Karen, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (916) 691-8151.
WILTON, CA
Xavier / Javier V|2023 GMC Sierra 1500
Confirmed Service Customer
5/19/2025
I went into the dealership with a problem with my GMC Sierra and Lex Azpeitia helped me out. She was great!! she kept me in the loop of what was going on with my truck the whole time.
5/21/2025
We're happy you found our staff to be so supportive during your experience here at Elk Grove Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.
SACRAMENTO, CA
Manuel V|2022 GMC SIERRA 1500
Confirmed Service Customer
5/21/2025
Service Consultant, Lex Azpeitia, was very helpful and very pleasant to work with.
5/22/2025
Manuel, we're happy to hear you had such a positive experience with Lex! Feel free to reach out to us if you need anything. Have a wonderful day.
ELK GROVE, CA
Elias V|2021 Buick Envision
Confirmed Service Customer
5/23/2025
Great
5/26/2025
We are very happy to have provided you with such a positive experience! We hope you have a great day!
NORTH HIGHLANDS, CA
Joe S|2024 GMC Sierra 1500
Confirmed Service Customer
5/27/2025
The person who help me on that Saturday was very nice and friendly. The oil service and maintenance did not take too long.
5/28/2025
Joe, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
GALT, CA
Thomas K|2017 GMC Yukon XL
Confirmed Service Customer
5/28/2025
First time at your Dealership. It was easy, fast and also the video from the mechanic on what was being done is awesome..
5/29/2025
Thomas, thank you so much for your positive comments about Elk Grove Buick GMC! Feel free to reach out to us if you need anything. Have a wonderful day.
ELK GROVE, CA
Steven C|2021 GMC 1500 Sierra
Confirmed Service Customer
5/9/2025
Service writer Justin was fantastic and went above and beyond taking care of my truck
5/11/2025
We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!
GALT, CA
Abel P|2025 GMC Sierra 2500 HD
Confirmed Service Customer
5/9/2025
Really great service and experience Thank you Enrique.
5/11/2025
Abel, we are very happy we could provide you with a positive experience! We hope to see you soon!
ELK GROVE, CA
Christine V|2019 Buick Encore
Confirmed Service Customer
5/14/2025
Lex helped me with everything kept me updated n was so pleasant to deal with and a big thanks to ur machanics
5/15/2025
Christine, we're happy you found our staff to be so supportive during your experience here at Elk Grove Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LOCKEFORD, CA
Matthew H|2024 GMC Yukon
Confirmed Service Customer
5/16/2025
Everything went well. Smooth process. I worked with Christian and he was nice and professional.
5/18/2025
Matthew, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SACRAMENTO, CA
Adrian G|2022 GMC 2500HD Sierra
Confirmed Service Customer
5/18/2025
On my opinion is very good because the person that help me with my appointment is very nice person
5/19/2025
Adrian, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
SACRAMENTO, CA
Augustine N|2023 GMC Acadia
Confirmed Service Customer
5/23/2025
My service representative, RJ, is and as always a source of great information and support for my service call. He is cool, friendly and valuable professional with keen knowledge of his job responsibilities. I recommend him for promotion for outstanding customer service
5/25/2025
Augustine, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We look forward to your next visit! Take care!
ELK GROVE, CA
Jayson P|2025 GMC Sierra 1500
Confirmed Sales Customer
5/26/2025
Looked online and got a call from Jason the salesman. Looked at other dealerships around California and decided to drive 4.5 hours to you guys. Jason was awesome , financing was fast and they beat my credit union interest rate. Very satisfied .
NHAC PHAM
5/27/2025
Jayson, thank you for your kind review; we are happy to pass along your comments to the team here at Elk Grove Buick GMC! Feel free to reach out to us if you need anything. Have a wonderful day.
SANTA MARIA, CA
Sam T|2020 GMC 1500 Sierra
Confirmed Service Customer
5/28/2025
It was awesome
5/29/2025
Sam, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.
ELK GROVE, CA
Sulaiman H|2024 GMC Yukon
Confirmed Sales Customer
5/28/2025
It was easy and great experience! People are friendly and kind. I wish all dealerships were this nice and professional.
NABIL ASHOFTA
5/29/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
WALNUT CREEK, CA
Phat T|2025 GMC Canyon
Confirmed Sales Customer
6/2/2025
Good service
VAN NGUYEN
6/3/2025
We are very happy to have provided you with such a positive experience! We hope to see you soon!
SACRAMENTO, CA
Tina L|2025 GMC Sierra 1500
Confirmed Sales Customer
6/2/2025
Awesome
VAN NGUYEN
6/4/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
VACAVILLE, CA
Roberto B|2025 GMC Sierra 1500
Confirmed Sales Customer
6/3/2025
Gabe and Gary we’re honestly very helpful and informative when it came down to the loan and truck information!
EDRIS NAZAR
6/5/2025
Roberto, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SACRAMENTO, CA
Dustin H|2024 GMC Sierra 1500
Confirmed Service Customer
6/3/2025
Kudos to RJ and Justin for Exceptional service. Both are outstanding and helped with my recent car issue. Their friendly demeanor, and professionalism’s really set them apart. They provided clear explanations of every step in the repair process making it seamless and stress free. Thank you for having such stellar employee’s like RJ and Justin in the Service Department.
6/4/2025
Dustin, thank you for your kind review; we are happy to pass along your comments to the team here at Elk Grove Buick GMC! We hope you have a great day!
PLYMOUTH, CA
Tim C|2019 GMC 2500HD Sierra
Confirmed Service Customer
6/3/2025
This is the third service that had oil leaking / dripping after service. I asked to double check for oil dripping after service. Happened again. Tire rotation completed but failed to adjust / check tire pressure. The recommended pressure is 60 front 75 rear. He left them at 64 front 60 rear. The receipt stated he “checked inflation”. This is not “Professional Grade” service.
6/4/2025
Tim, we regret to hear that you had this experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (916) 400-2866 at your earliest convenience to discuss how we can turn your experience into a positive one.
ELK GROVE, CA
David S|2025 GMC Sierra 1500
Confirmed Sales Customer
6/3/2025
Elk Grove GMC gave me a great deal. Super happy with my experience there. Jason in sales was fantastic, no games and no surprises. I would definitely buy from them again.
NHAC PHAM
6/4/2025
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
ROCKLIN, CA
Michelle M|2025 GMC HUMMER EV Pickup
Confirmed Sales Customer
6/2/2025
The staff have been amazing to deal with. I am hoping to send more customers to them to experience their top-notch buying process. Thank you to Yama, Michaela, Jay, Gary and Tommy!
JEREMIAH TAM
6/3/2025
Michelle, we're happy you found our staff to be so supportive during your experience here at Elk Grove Buick GMC. If you have any further questions, please give us a call. We're always happy to help!
LAS VEGAS, NV
Lo V|2025 GMC Sierra 3500 HD
Confirmed Service Customer
6/4/2025
Walked in they knew what I was there for went right to work check out was flawless
6/5/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
SACRAMENTO, CA
Ignacio M|2024 GMC Sierra 2500 HD
Confirmed Service Customer
6/9/2025
Quick and helpful . Answered all of my questions and were very professional.
6/10/2025
We're glad everything was completed quickly and to your satisfaction! If you're ever in need of more help, please let us know!
ELK GROVE, CA
Hannah S|2025 Buick Envista
Confirmed Sales Customer
6/11/2025
I recently had an absolutely amazing experience at this car lot, and I can't say enough good things about it! From the moment I arrived, I felt truly welcomed. The entire process was incredibly smooth and fast nothing like the long, stressful car buying experiences you hear about. This dealership really values your time and makes you feel right at home. What stood out the most to me was the people. Every single staff member I interacted with was friendly, professional, and genuinely cared about making sure I was comfortable and informed. My salesman, in particular, was phenomenal. He took the time to explain everything I needed to know about the car I was interested in. He didn’t rush me, didn’t pressure me, and answered every single question I had with honesty and clarity. He walked me through all the features of the car and made sure I understood what I was getting. That level of attention and transparency made me feel confident and excited about my purchase. I left the dealership feeling not only satisfied, but truly happy with the entire experience. I absolutely love my new car, and I know I made the right decision by coming to this dealership. It’s clear they take pride in their work and care deeply about their customers. I highly recommend anyone looking for a new vehicle to check them out. You won’t be disappointed! Thank you again to everyone at the dealership especially my salesman for making this such a positive and memorable experience!
ROBERT RAMIREZ
6/12/2025
We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!
SACRAMENTO, CA
Jaswant S|2020 GMC 1500 Sierra
Confirmed Service Customer
6/11/2025
Good job
6/12/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
ELK GROVE, CA
Christine L|2024 GMC Canyon
Confirmed Service Customer
6/11/2025
Regular maintenance check up went smooth as usual.
6/12/2025
Christine, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SACRAMENTO, CA
Karamvir Singh S|2025 GMC HUMMER EV
Confirmed Sales Customer
6/3/2025
great experience. pablo was excellent
PABLO RIOS
6/4/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Elk Grove Buick GMC
ELK GROVE, CA
Ryan G|2025 GMC Sierra 1500
Confirmed Sales Customer
6/3/2025
Elk Grove had the best deal I could find on a new truck in the Bay Area. The sales staff was great, no pressure what so ever and finance got me in and out fast. The whole experience was great and I’d recommend Elk Grove Buick GMC to anyone looking for a vehicle.
JEREMIAH TAM
6/5/2025
Ryan, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
VALLEJO, CA
Moe A|2024 GMC Canyon
Confirmed Service Customer
6/9/2025
Lex got me in and out in under an hour .. thank you Lex 😃
6/10/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
SACRAMENTO, CA
Theresa H|2025 Buick Encore GX
Confirmed Sales Customer
6/9/2025
Jason helped me a lot with buying a car and I’m really thankful
NHAC PHAM
6/11/2025
Theresa, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
W SACRAMENTO, CA
Byron T|2024 GMC Sierra 3500 HD
Confirmed Service Customer
6/10/2025
Well it’s been 7 months trying to get my tail gate fixed I’ve had it in several times. Yet somehow the part needed has been ordered wrong twice. Still hoping the newer updates will keep my infotainment system from going black or glitching out. Getting very irritated that it’s taking this long to fix my tailgate speaker system.
6/11/2025
Byron, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (916) 400-2866 so we can make your experience a positive one.
SACRAMENTO, CA
Amar D|2019 GMC 1500 Sierra
Confirmed Service Customer
6/11/2025
Joseph service rep is always very friendly and very knowledgeable. Always keeping me informed on the progress on the service. Elk Grove Buick GMC Lucky to have him
6/11/2025
We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SACRAMENTO, CA
Al A|2023 GMC Sierra 1500
Confirmed Service Customer
6/12/2025
****ways Professional and Polite!
6/13/2025
Thank you for choosing Elk Grove Buick GMC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
MODESTO, CA
Alex S|2025 Buick Envista
Confirmed Sales Customer
6/12/2025
Experience was amazing jaden was very informative and helpful and guided me through the whole process patiently
JADON BROWN
6/13/2025
Alex, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELK GROVE, CA
Sumendra H|2023 GMC Acadia
Confirmed Service Customer
6/12/2025
Online appointment did not show on your system but anyway got my services done with longer waiting time.
6/13/2025
Sumendra, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (916) 691-8151 so we can assist you further.
ELK GROVE, CA
Raymond S|2024 Buick Envision
Confirmed Service Customer
6/20/2025
Joseph was awesome and service was completed as promised.
6/23/2025
Raymond, thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!
STOCKTON, CA
Dennis P|2024 GMC Sierra 3500 HD
Confirmed Service Customer
6/26/2025
Arrived a tad late - Jacob met me and grabbed the truck and returned it with the issue handled. It was a very positive experience. I’ll be back.
6/27/2025
Dennis, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
AUBURN, CA
Linda C|2025 GMC Yukon XL 1500
Confirmed Service Customer
6/26/2025
Everything was great
6/27/2025
Linda, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELVERTA, CA
Rosanne H|2025 Buick Enclave
Confirmed Service Customer
6/27/2025
Excellent service! Everyone was friendly, efficient and easily able to answer my questions!
6/29/2025
Rosanne, your satisfaction is important to us, so we want to sincerely thank you for choosing Elk Grove Buick GMC and we hope to see you again soon!
SACRAMENTO, CA
Esperanza R|2025 GMC Sierra 2500 HD
Confirmed Service Customer
6/29/2025
Had really good experience meeting Chepe and Compa made the Process really easy Thanks to. Both
6/29/2025
Thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
SUISUN CT, CA
Paulete H|2019 Buick Envision
Confirmed Service Customer
6/30/2025
I had set up an appointment but ended up being there almost 4 hours! I didn’t know i was due for an extended list of services in a 45000 mile check up. I was promised that the car would be cleaned in and out. This added an extra hour and did not include the interior. I was told that the vacuum was broken so I had to come back to get the interior done. I live 30 miles away so this is very inconvenient.
7/1/2025
Paulete, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (916) 691-8151 to discuss your concerns, as your satisfaction is of utmost importance to us.
COURTLAND, CA
Salvador M|2024 GMC Sierra 1500
Confirmed Service Customer
7/2/2025
.
7/6/2025
Salvador, thank you for taking the time to let us know how we did. We hope you have a great day!
MADERA, CA
Catherine W|2019 Buick Encore
Confirmed Service Customer
7/4/2025
Service is always handled efficiently and in a timely manner.
7/7/2025
Catherine, thank you for your kind review; we are happy to pass along your comments to the team here at Elk Grove Buick GMC! We hope you have a great day!
WILTON, CA
Juan T|2024 GMC Sierra 1500
Confirmed Service Customer
7/4/2025
Buen servicio
7/7/2025
Juan, agradecemos que te hayas tomado el tiempo de dejarnos tus comentarios. Esperamos poder servirte de nuevo en el futuro. Saludos cordiales, Elk Grove Buick GMC.
SACRAMENTO, CA
Kevin V|2021 GMC Yukon
Confirmed Service Customer
7/8/2025
I brought my 50k mile 2021 Yukon Denali in for a service and had an excellent experience. The Service writer was very professional and knowledgeable along with a friendly personality. The tech on duty knocked it out and kept my vehicle as clean as it showed up. The waiting area inside had all of the goods to keep me occupied, Elk Grove GMC will have my business from here on out.
7/9/2025
Kevin, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
SACRAMENTO, CA
Barbara A|2020 GMC Terrain
Confirmed Service Customer
7/13/2025
In and out quickly - Fixed issue. Nice discount with our GMC Rewards
7/15/2025
We're glad everything was completed quickly and to your satisfaction! Thanks again for taking the time to leave us this information about your recent visit. Take care!
ELK GROVE, CA
Jim B|2024 GMC Sierra 2500 HD
Confirmed Service Customer
7/14/2025
Very reliable service, Joe is easy to deal with and very responsive if you have questions.
7/15/2025
Jim, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WILTON, CA
Pedro S|2022 GMC 1500 Sierra
Confirmed Service Customer
7/15/2025
Oil change
7/16/2025
Pedro, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LODI, CA
Robert S|2025 Buick Enclave
Confirmed Sales Customer
7/16/2025
It was great
NHAC PHAM
7/17/2025
Robert, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
NAPA, CA
Greg L|2021 GMC 2500HD Sierra
Confirmed Service Customer
7/16/2025
I was surprised to find that with service my vehicle was not washed as part of the service
7/17/2025
Greg, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (916) 691-8151. We look forward to hearing from you.
ELK GROVE, CA
David T|2023 GMC Sierra 1500
Confirmed Service Customer
7/17/2025
.
7/18/2025
David, thank you for the high star rating! We hope you have a great day!
SACRAMENTO, CA
Jerry M|2022 Buick Envision
Confirmed Service Customer
6/13/2025
From my first call into the service center to the next call to me, the personalized service was fantastic. Service Rep Lex was amiable, remembered me (even though it had been a while since my last visit), knowledgeable, and efficient.
6/13/2025
Jerry, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SACRAMENTO, CA
Elizabeth C|2023 GMC Sierra 1500
Confirmed Service Customer
6/13/2025
Great service
6/15/2025
Elizabeth, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
ELK GROVE, CA
Jose L|2025 GMC Sierra 1500
Confirmed Sales Customer
6/13/2025
Neff was the salesmen that helped me out. He make it a fast and easy process. I would 100 percent recommend Neff if you are looking to buy a car!
NEFTALY III
6/16/2025
Jose, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SANTA ROSA, CA
Isaias R|2021 GMC 1500 Sierra
Confirmed Service Customer
6/18/2025
Everyone was very professional
6/18/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Elk Grove Buick GMC - Service and we hope to see you again soon!
SACRAMENTO, CA
Cecilia / Jorge M|2024 GMC Sierra 2500 HD
Confirmed Service Customer
6/20/2025
Lex was a great help as always!
6/23/2025
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
SACRAMENTO, CA
Chinh P|2025 GMC Sierra 1500
Confirmed Service Customer
6/27/2025
Pleasent
6/30/2025
Chinh, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
SAC, CA
Cielo O|2024 GMC Sierra 1500
Confirmed Service Customer
7/2/2025
Very good
7/4/2025
Cielo, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
SACRAMENTO, CA
Raymundo G|2025 GMC Sierra 2500 HD
Confirmed Service Customer
7/5/2025
Very happy with my service every time I come here I am treated with the most utter respect and hospitality every team member makes my experience easy because they care about what they do.
7/7/2025
Raymundo, your satisfaction is important to us, so we want to sincerely thank you for choosing Elk Grove Buick GMC - Service and we hope to see you again soon!
MANTECA, CA
Sam C|2019 Chevrolet Tahoe
Confirmed Service Customer
7/17/2025
Lex Azpeitia did an amazing job. She was very willing to accommodate my schedule and provide timely updates on my service.
7/18/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
ELK GROVE, CA
Chris C|2014 GMC Acadia
Confirmed Service Customer
7/17/2025
Staff are always friendly and helpfull.
7/21/2025
Chris, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
ELK GROVE, CA
Tyler P|2025 GMC Sierra 1500
Confirmed Sales Customer
7/18/2025
Fernando helped assist me with purchasing my dream truck. The process was effortless and was very well taken care of. Thank you, Fernando!
FERNANDO RIOS
7/21/2025
Tyler, we are very happy to have provided you with such a positive experience! Thank you for choosing Elk Grove Buick GMC and we hope to see you again.
ELK GROVE, CA
Janice W|2016 Buick Regal
Confirmed Service Customer
7/18/2025
Dropped off vehicle for tire rotation and oil change. Service was done in 3 hours. Communicated by text.
7/21/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
ELK GROVE, CA
Patricia B|2023 Buick Envision
Confirmed Service Customer
7/19/2025
Always a pleasant experience
7/22/2025
Patricia, your satisfaction is important to us, so we want to sincerely thank you for choosing Elk Grove Buick GMC and we hope to see you again soon!
VALLEY SPRINGS, CA
John C|2025 GMC Sierra 1500
Confirmed Service Customer
7/21/2025
Service done in a timely manner. Thanks
7/22/2025
John, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
SACRAMENTO, CA
Bryan M|2020 GMC 3500HD Sierra
Confirmed Service Customer
7/22/2025
Very pleasant and expeditious
7/23/2025
Bryan, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELK GROVE, CA
Cody B|2023 GMC Acadia
Confirmed Service Customer
7/24/2025
Christian had great communication from the start, and I always knew the status of my vehicle prior to asking. The work came in under the estimate and that was nice too. The vehicle is running fantastic and all my concerns were fixed. Thank you!
7/25/2025
Cody, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!
SACRAMENTO, CA
Gene C|2025 GMC Yukon
Confirmed Sales Customer
7/24/2025
It is such a pleasure doing business with this dealership. They have been amazingly good to us and take care of us. Jadon and Sam make sure the deal goes smoothly.
JADON BROWN
7/25/2025
We're happy you found our staff to be so supportive during your experience here at Elk Grove Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.
CRESCENT CITY, CA
Basil Y|2024 GMC Sierra 2500 HD
Confirmed Service Customer
7/25/2025
Took around 1 hour to change the oil but I forgot to get a tire rotation
7/27/2025
Basil, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
ROSEVILLE, CA
Maria A|2022 GMC 1500 Sierra
Confirmed Service Customer
7/18/2025
N/A
7/21/2025
Maria, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact us at (916) 691-8151 at your earliest convenience. We hope to hear from you soon.
SACRAMENTO, CA
Afshan D|2022 GMC 1500 Sierra
Confirmed Service Customer
7/21/2025
Great service in Finley staff
7/22/2025
Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
STOCKTON, CA
Frank P|2019 Buick Encore
Confirmed Service Customer
7/21/2025
My service advisor Christian was very knowledgeable and answered all my questions and got my car serviced in a short amount of time I highly recommend This dealership to keep your car maintained and running in tip top shape
7/23/2025
Frank, thank you for your kind review; we are happy to pass along your comments to Christian here at Elk Grove Buick GMC! Thanks again for the recommendation, and have an amazing day!
ELK GROVE, CA
Robert B|2024 GMC Sierra 1500
Confirmed Service Customer
7/22/2025
Appointment was on time and service was provided in a timely manner.
7/23/2025
Robert, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
ELK GROVE, CA
Marjorie P|2025 Buick Encore GX
Confirmed Sales Customer
7/23/2025
Everyone was really helpful and upbeat throughout the purchase process.
KRISHNA CAMACHO
7/24/2025
Marjorie, we are so happy to read such a great review about Elk Grove Buick GMC! If you have any further questions, please give us a call. We're always happy to help!
DAVIS, CA
Paul C|2021 GMC 3500HD Sierra
Confirmed Service Customer
7/26/2025
Joseph got me in for service with no problem. It was quick and really appreciated his assistance.
7/28/2025
Our staff is committed to providing each of our clients with the best automotive experience! Thank you so much again for your feedback! We hope you have a great day!
GALT, CA
David B|2016 GMC Yukon XL
Confirmed Service Customer
7/28/2025
Work done promptly. Billing error made but corrected immediately.
7/29/2025
David, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
SACRAMENTO, CA
Carlos P|2023 GMC Yukon
Confirmed Service Customer
7/30/2025
Just had a 15k service done, tech was sure to return vehicle done and clean. Greatly appreciate the attention to detail.
8/2/2025
Carlos, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Elk Grove Buick GMC
SACRAMENTO, CA
Barry / Juliann F|2024 GMC Sierra 3500 HD
Confirmed Service Customer
7/31/2025
This was a DEF contamination of my diesel fuel system and luckily it was covered by my insurance company but the challenge the dealership had to go through to get the proper work done was a delayed process due to the insurance company. At the end of the day Elk Grove GMC did the right thing and put me as a customer first and repaired my truck according to GM standards and didn’t settle for anything less which made me feel great. Lex the service writer and Jad the General service manager were both on my side for the entire process. I did experience one issue after the repair but once again they expedited my repair so I could enjoy our family camping vacation with our grandchildren . I recommend the service department to anyone.
8/3/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Elk Grove Buick GMC and we hope to see you again soon!
GALT, CA
Serita D|2018 GMC Yukon XL
Confirmed Service Customer
8/1/2025
Exceptional Service from Joe & the Elk Grove GMC Team - They Made It Right and Exceeded Expectations! After experiencing a frustrating and drawn-out issue with our 2018 Yukon Denali, "Yuki," and a stalled repair process at another shop, we were at our wits' end. That's when Joseph, a Service Advisor at Elk Grove Buick GMC, stepped in to make this right. What followed was a masterclass in customer service and professional excellence! Joe and his team took complete ownership of the situation. He not only had the new engine replacement authorized by our warranty company, but he also went above and beyond by having his team cover the diagnostic fees, reassembly labor, and even the towing costs from the other dealership. This level of commitment and accountability was astounding! Throughout the entire engine replacement, Joe kept us fully informed. He provided realistic completion timelines, patiently answered our 1,000 questions with a friendly and knowledgeable demeanor, and explained every single step of the process. The result is truly incredible—Yuki is running better than she was when we first bought her! To top it all off, Joe's team proactively addressed other concerns we had about the vehicle that were unrelated to the engine, proving their dedication to a comprehensive and perfect service experience. We could not be more grateful for Joe and the entire service team at Elk Grove Buick GMC. Their professionalism, clear communication, and unwavering commitment to customer satisfaction turned a stressful situation into a positive and trusting relationship. Best Sales & Service Team, EVER! Thank you for getting our family's "Yuki" back on the road safely and better than new!
8/4/2025
Serita, our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!
SACRAMENTO, CA
Jovana R|2022 GMC 3500HD Sierra
Confirmed Service Customer
8/1/2025
The customer service in this dealership is substandard. Someone really needs to come in and show them about customers. “Warn welcome, narrative of service and fond farewell” yet when you walk in to the service center its a hello yet no one meets my gaze or asks how they can help. When I picked up my truck I was handed my keys and said thank you. Not sure where it was parked or if I was good to go. I went outside and walked around until I found it. While waiting in the lobby your personal was sitting around with a couple on their phones maybe a slow day? Yet very unprofessional and unwelcoming to new customers and existing. This made me remembered why I kept avoiding bringing my truck here but the recall brought me back in. Such good cars yet so many improvements need to be made. This is coming from a Nursing Director that manages a whole unit and customer satisfaction is a priority in every company
8/4/2025
Jovana, thank you for taking the time to leave us feedback about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (916) 691-8151. We look forward to hearing from you.
ELK GROVE, CA
Beverely J|2022 Buick Encore GX
Confirmed Service Customer
8/10/2025
I brought my car in for an oil change and to look at the shift to park that comes up on the dash. The shift to park was not done so I need to make another appointment to get that done. This will be the third time that I have brought the car in for that reason .
8/12/2025
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
SACRAMENTO, CA
Maria G|2025 Buick Envision
Confirmed Service Customer
7/25/2025
The service rep was great and so was the service I was received!
7/27/2025
Maria, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
LATHROP, CA
Michael B|2025 GMC Sierra 2500 HD
Confirmed Service Customer
7/28/2025
We brought out truck in for an oil change and even though we had a small issue we were so pleased dealing with RJ and we were able to have everything resolved and we left happy customers.
7/30/2025
Michael, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
SAN JOSE, CA
Stephen T|2022 GMC 1500 Sierra
Confirmed Service Customer
7/29/2025
My service was quick and efficient! Christian was very thorough in explaining the process and is an excellent employee!
7/30/2025
Stephen, it is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
STOCKTON, CA
Mike B|2025 GMC Sierra 1500
Confirmed Service Customer
7/30/2025
The service dept is well run by Mr Jad Marasigan. Always treat you like a family , took care of business and educate you. Above and beyond treatment by Mr Cristian Akanno (service coucelor) thank you so much.
7/31/2025
Mike, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!
ELK GROVE, CA
Kimberly B|2025 Buick Encore GX
Confirmed Sales Customer
7/31/2025
Friendly, quick, clean, honest
NABIL ASHOFTA
8/3/2025
Kimberly, we're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!
ELK GROVE, CA
Allen L|2025 GMC Sierra 1500
Confirmed Sales Customer
8/9/2025
The team did not hassle and were more than willing to work with me on settling on the right vehicle at the right price and my pace
NOOR MOHAMMAD
8/11/2025
Allen, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
WOODLAND, CA
Jad M|2000 Buick LeSabre
Confirmed Service Customer
8/9/2025
Phenomenal
8/12/2025
We appreciate your positive review about your recent experience with us! We hope to see you soon!
ELK GROVE, CA
Robert D|2025 GMC Sierra 1500
Confirmed Service Customer
8/11/2025
Grear
8/13/2025
Robert, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
ELK GROVE, CA
Arthur A|2020 GMC 1500 Sierra
Confirmed Service Customer
8/12/2025
Very good customer care Only problem, even with my scheduled appointment, for just an oil change and tire rotation, it took 2 and a half to complete. I live a ways away from the dealership, and had to wait until my truck was done. Before I bought the GMC, I had a Ford truck and the same service only took 45 minutes to an hour. I hope in the future this service department can speed up their maintenance program. Art Aguirre
8/16/2025
Arthur, we appreciate your honest feedback, as we are always looking for ways to improve. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (916) 691-8151 so we can work towards a resolution.
SACRAMENTO, CA
Travis A|2024 GMC Sierra 2500 HD
Confirmed Service Customer
8/12/2025
I love Lexi. She hooked it up. Exceed expectations. Thank you again.
8/14/2025
We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!
ELK GROVE, CA
Brijette J|2025 Buick Envista
Confirmed Service Customer
8/12/2025
Thought the wait for service was going to be long.. but everything was so quick
8/14/2025
Brijette, thank you for your kind review; we are happy to pass along your comments to the team here at Elk Grove Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!
ESCALON, CA
Lorena P|2019 GMC Acadia
Confirmed Service Customer
8/13/2025
Had my 90,000 mile service done on my Acadia. Vehicle was delivered as promised.
8/15/2025
Lorena, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
ELK GROVE, CA
Alexis L|2018 GMC 1500 Sierra
Confirmed Service Customer
8/13/2025
It was
8/15/2025
Alexis, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELK GROVE, CA
Christopher C|2023 GMC Sierra 1500
Confirmed Service Customer
8/18/2025
Came for a 30,000 mile service. Had a great experience.... until I left. On the way home, scrolled down to my fuel filter life. 7%. The didn't check it or change it. Given the fact that I drove 2 hours down and 2 hours back... I'm pretty disappointed.
8/19/2025
Christopher, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (916) 400-2866 to discuss your concerns, as your satisfaction is of utmost importance to us.
PARADISE, CA
Christine L|2024 GMC Canyon
Confirmed Service Customer
8/19/2025
I was in for a warning light on the dash. As always, great service with pleasant personnel
8/20/2025
Christine, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
SACRAMENTO, CA
Maria D|2024 GMC Terrain
Confirmed Service Customer
8/19/2025
Excelente servicio muy amables
8/20/2025
Maria, nos alegra saber que tuviste una experiencia tan positiva con nuestro equipo. Estaremos encantados de ayudarte si surge cualquier otra cosa. ¡Cuídate!
SACRAMENTO, CA
Tyrone Y|2021 GMC 1500 Sierra
Confirmed Service Customer
8/20/2025
Customer service was good
8/21/2025
Tyrone, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELK GROVE, CA
Alfredo J|2024 GMC Sierra 1500
Confirmed Service Customer
8/22/2025
GMC took the time to the find the problem and correct
8/24/2025
Alfredo, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
GALT, CA
Adeline C|2023 GMC Yukon
Confirmed Service Customer
8/13/2025
Quick service my oil change only took 1 hour
8/16/2025
Adeline, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LODI, CA
Salvador G|2023 Buick Encore GX
Confirmed Service Customer
8/15/2025
It was good fast service.
8/17/2025
We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!
SACRAMENTO, CA
Katherine D|2024 GMC Acadia
Confirmed Service Customer
8/16/2025
Good customer service
8/18/2025
Katherine, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
SAN ANDREAS, CA
George A|2026 GMC Sierra EV
Confirmed Sales Customer
8/22/2025
Enrique Riviera Was amazing, real, no bs, no games, just honest, upfront and everyone else was nice and friendly.
ENRIQUE RIVERA
8/25/2025
We're happy you found our staff to be so supportive during your experience here at Elk Grove Buick GMC. Thank you, and have a fantastic day!
PLUMAS LAKE, CA
Jose C|2024 GMC Sierra 1500
Confirmed Service Customer
8/29/2025
I received great service from lex she did amazing customer service
9/1/2025
Jose, thank you for your kind review; we are happy to pass along your comments to the team here at Elk Grove Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!
SACRAMENTO, CA
Cielo O|2023 GMC Sierra 1500
Confirmed Service Customer
8/30/2025
Excelente servicio
9/1/2025
Cielo, ¡nos alegra saber que tuviste una experiencia tan positiva con nuestro equipo! ¡Gracias y que tengas un día fantástico!
SACRAMENTO, CA
Raelyn K|2024 GMC Canyon
Confirmed Service Customer
9/1/2025
As alway Lex handled everything.
9/2/2025
Raelyn, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
SACRAMENTO, CA
Manuel S|2010 GMC Sierra
Confirmed Service Customer
9/3/2025
Awesome advisor and Friendly service . Thank you Lex.
9/3/2025
Manuel, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!
STOCKTON, CA
Sandra E|2022 GMC 1500 Sierra
Confirmed Service Customer
9/9/2025
lex is so friendly and always going out of her way to help me and any other customer there in the mid time that am waiting for my truck she is is the best. she gets 6+ starts
9/10/2025
Sandra, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
YUBA CITY, CA
Carl L|2017 Buick Regal
Confirmed Service Customer
9/9/2025
I was in a bind as to needing repair in a short time before I needed to leave town. Even with the dealership appointments booked, Joseph, service rep, got my car diagnosed and repair with no inconvenience to my schedule.
9/10/2025
Carl, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Elk Grove Buick GMC
SACRAMENTO, CA
Scott S|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
8/25/2025
Joseph in service has been a pleasure to deal with and I have been satisfied with the service department as a whole.
8/25/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
GALT, CA
Kyle P|2025 GMC Sierra 2500 HD
Confirmed Service Customer
8/25/2025
Great employees 100+% make a business excellent, good or not great. The people working in the service center have all been beyond excellent. Lex was my service writer on my last visit and she was exceptional to deal with.
8/26/2025
Kyle, thank you for your kind review; we are happy to pass along your comments to the team here at Elk Grove Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!
GALT, CA
Sosaia H|2025 Buick Envista
Confirmed Sales Customer
8/26/2025
It’s was great. They explained everything super clear and I was able to understand instantly.
ENRIQUE RIVERA
8/27/2025
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
RIO VISTA, CA
Ryan B|2024 GMC Sierra 1500
Confirmed Service Customer
9/2/2025
Great service. Quick and efficient.
9/3/2025
Ryan, we're happy to hear you had such a positive experience with our team! Thank you again for choosing Elk Grove Buick GMC and we hope to see you again.
ELK GROVE, CA
Varinder S|2021 GMC Yukon
Confirmed Service Customer
9/2/2025
Elk Grove gmc always take care when ever I need my Yukon service done Joseph cool guy to work with just text him to set up my service appointment and he always take care of me make sure all my services are up to date
9/3/2025
Varinder, we're happy you found our staff to be so supportive during your experience here at Elk Grove Buick GMC. If you're ever in need of more help, please let us know!
ELK GROVE, CA
Tranae W|2025 Buick Envista
Confirmed Service Customer
9/8/2025
Everytime i come i feel welcomed great work 👍🏽
9/9/2025
Tranae, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
STOCKTON, CA
Kathy A|2023 Buick Enclave
Confirmed Service Customer
9/11/2025
We didn't have a appointment but we were still able to get our car serviced.
9/12/2025
Kathy, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SACRAMENTO, CA
Lorene M|2022 GMC Yukon XL
Confirmed Service Customer
9/12/2025
Lex at Elk Grove Buick GMC is a great service representative at that dealership. She worked efficiently to get my car diagnosed, repaired and returned to me. She’s done a great job every time we come in for service.
9/15/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
STOCKTON, CA
Andrew H|2024 GMC Sierra 1500
Confirmed Service Customer
9/10/2025
Excellent
9/11/2025
Andrew, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WEST SACRAMENTO, CA
Jennifer F|2023 GMC Acadia
Confirmed Service Customer
9/11/2025
Rj has always been my go to for my service! He’s quick and efficient
9/14/2025
Jennifer, we're happy you found our staff to be so supportive during your experience here at Elk Grove Buick GMC - Service. If you have any further questions, please give us a call. We're always happy to help!
SACRAMENTO, CA
Mario H|2024 GMC Sierra 2500 HD
Confirmed Service Customer
9/18/2025
Fast service
9/21/2025
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
RIPON, CA
Susan C|2016 GMC Yukon
Confirmed Service Customer
9/18/2025
Joseph provided excellent customer service.
ELK GROVE, CA
Sharon W|2020 Buick Enclave
Confirmed Service Customer
9/18/2025
Excellent
ROSEVILLE, CA
Joseph M|2025 GMC Sierra 1500
Confirmed Sales Customer
9/19/2025
No
EDWARDO ZAMUDIO
9/22/2025
Joseph, we really appreciate your feedback! If you'd be willing to provide more feedback, please reach out to us at (916) 691-8151 so we can assist you further.
ROSEVILLE, CA
Lissa F|2025 Buick Envista
Confirmed Sales Customer
9/19/2025
Friendly staff … easy process
KRISHNA CAMACHO
9/22/2025
Lissa, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
MANTECA, CA
J T|2025 GMC Sierra 1500
Confirmed Service Customer
9/25/2025
Great service, My appointment was scheduled for 8:30 AM, and I arrived at 8:00. I was able to get some work done while I waited, and I was finished and out of there before 10:00 AM.
9/27/2025
Thank you so much for your positive comments about Elk Grove Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SACRAMENTO, CA
Kelly R|2016 Buick Encore
Confirmed Service Customer
9/25/2025
Christian was a great help and help make the service process easier to understand.
9/27/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELK GROVE, CA
Theodore D|2023 GMC Yukon XL 1500
Confirmed Service Customer
9/26/2025
did what i wanted
9/29/2025
Theodore, your satisfaction is important to us, so we want to sincerely thank you for choosing Elk Grove Buick GMC and we hope to see you again soon!
SACRAMENTO, CA
Jason T|2025 Buick Envista
Confirmed Sales Customer
9/28/2025
We had texted at first discussing the possibilities of the Envista. What attracted me to the dealership was the simplicity and the lifetime transmission and engine guarantee they had at this particular dealership it is the only one with this warranty. Not only did they have a savings of 4 thousand dollars on the Envista but offered a lifetime warranty with the car. I felt that they earned my business and hopefully we'll never have to use the warranty but the fact that it's there is comforting considering my last cars engine blew up a Kia Soul.
NABIL ASHOFTA
9/30/2025
Jason, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BAY POINT, CA
Sherri L|2022 GMC 1500 Sierra
Confirmed Service Customer
9/13/2025
Easy to communicate, on time and service friendly
9/15/2025
Sherri, your satisfaction is important to us, so we want to sincerely thank you for choosing Elk Grove Buick GMC - Service and we hope to see you again soon!
ELK GROVE, CA
Rhonda S|2020 Buick Encore
Confirmed Service Customer
9/18/2025
Kept my car for too long for a simple repair, over charged for labor, when I went to pick up my car I stood outside in 100 degrees for 45 minutes, didn’t get updates, saw on my low jack that the car was test driven and put in the parking lot at noon, she didn’t call me until 4:15, horrible customer service. I’ll never go back. I will share my experience with everyone!
9/21/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (916) 691-8151 to discuss your concerns, as your satisfaction is of utmost importance to us.
SACRAMENTO, CA
Richard F|2025 GMC Sierra 3500 HD
Confirmed Sales Customer
9/22/2025
My salesman was awesome the finance guy was great and knowledgeable as well the whole team I just i recommend them to someone.Elk grove buick is the bomb.
NEFTALY RIVERA III
9/23/2025
We're glad to hear you found our staff was so knowledgeable and helpful! We hope to see you soon!
LATHROP, CA
Dennis S|2020 GMC 2500HD Sierra
Confirmed Service Customer
9/25/2025
Service was great. Sales has never got back to me about a new truck.
9/28/2025
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SACRAMENTO, CA
Angel G|2024 GMC Sierra 1500
Confirmed Service Customer
9/28/2025
Good
9/30/2025
Angel, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
STOCKTON, CA
Daniel W|2025 GMC Sierra 1500
Confirmed Sales Customer
10/3/2025
Very friendly
NABIL ASHOFTA
10/6/2025
Daniel, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MANTECA, CA
Samuel D|2025 Buick Envista
Confirmed Sales Customer
10/8/2025
Excellent experience
PHILIP BARRETTO
10/10/2025
We appreciate your positive review of your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
TULARE, CA
Misleh / Mohammad N|2016 GMC Yukon XL
Confirmed Service Customer
10/8/2025
RJ did the service. Great guy, keeps you up to date on the car, attentive to detail and trust worthy. The only reason I still get service at Elk Grove GMC is because I've dealt with RJ in the past and always goes above and beyond.
10/10/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELK GROVE, CA
Erin A|2018 Buick Cascada
Confirmed Service Customer
10/8/2025
I loved the relaxed professional atmosphere. Your customer service rep was just so helpful and informative. The waiting was much improved!
10/10/2025
Erin, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
ELK GROVE, CA
Sean M|2021 GMC 1500 Sierra
Confirmed Service Customer
10/8/2025
The service department has taken good care of me. RJ has been great. While I’m not happy about the numerous repairs that have been needed on my truck, the service department has been accommodating.
10/11/2025
Sean, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ROSEVILLE, CA
Trent R|2025 Buick Envista
Confirmed Sales Customer
10/8/2025
We had the best experience at this GMC location thanks to Justin, Jadon, & Tommy! Buying a car can be very nerve-racking and overwhelming so having all of our questions answered right away in a thorough and patient way was very helpful! They went beyond our expectations and we can’t thank them enough! Shoutout to Jadon for setting us up with our dream cars! :)
JADON BROWN
10/11/2025
Trent, we're happy you found our staff to be so supportive during your experience here at Elk Grove Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELK GROVE, CA
Linda C|2025 GMC Yukon XL 1500
Confirmed Service Customer
10/8/2025
Good
10/11/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELVERTA, CA
Cancy M|2021 Buick Enclave
Confirmed Service Customer
10/9/2025
The customer service at the service center is AMAZING! Thank you, Lex!
10/11/2025
Cancy, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
ELK GROVE, CA
Christine L|2024 GMC Canyon
Confirmed Service Customer
10/16/2025
Service was fast, reps were very pleasant.
10/19/2025
Christine, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
SACRAMENTO, CA
Thae (nathan) L|2019 GMC 1500 Sierra
Confirmed Service Customer
10/18/2025
Excellent customer service
10/21/2025
We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!
SACRAMENTO, CA
Frank P|2019 Buick Encore
Confirmed Service Customer
10/20/2025
Staff is friendly and knowledgeable I got my car fixed within 3 hours
10/21/2025
Frank, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELK GROVE, CA
Amanda C|2024 GMC Sierra 1500
Confirmed Service Customer
10/9/2025
Christian helped us and he was AMAZING!!! So friendly and helpful!
10/12/2025
Amanda, we are very happy we could provide you with a positive experience. Please let us know if there is anything else we can do for you; we are more than happy to help!
LODI, CA
Richard B|2010 GMC Acadia
Confirmed Service Customer
10/12/2025
This dealership did a lot of work that was not easy to do on my 2010 GMC Acadia. The service department was successful in completing the requested work in a timely manner. I brought my car in freshly washed and picked it up dirty. The service department should have washed it after completing the repairs. They replaced many parts but did not replace the insulation wrap on the alternator wires which after replacing the alternator and starter that are right next to the hot exhaust manifold and engine block which will now get hot and possibly melt.
10/13/2025
Richard, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (916) 400-2866 when you have a chance. Thank you, and we look forward to hearing from you.
SACRAMENTO, CA
Judi F|2022 GMC Terrain
Confirmed Service Customer
10/12/2025
My service rep was Lex ~ she was very welcoming and friendly! I waited for my vehicle (in the very comfy waiting room with the best coffee machine ever!!☺️), and Lex kept me posted on the progress of my vehicle and it was done about 15 min earlier than my quoted time!
10/13/2025
Judi, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
WALNUT GROVE, CA
Jerry S|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
10/16/2025
Joseph has always taken great care of me and my vehicle.
10/19/2025
Jerry, we're happy to hear you had such a positive experience with Joseph! Feel free to reach out to us if you need anything. Have a wonderful day.
SACRAMENTO, CA
Glenda B|2020 Buick Enclave
Confirmed Service Customer
10/18/2025
Lex has excellent customer service skills. Communicates well with customers.
10/20/2025
Glenda, we're happy you found our staff to be so supportive during your experience here at Elk Grove Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SACRAMENTO, CA
Robin T|2026 GMC Yukon
Confirmed Sales Customer
10/20/2025
Great service! Made the buying process enjoyable!
JENNIFER FARIAS
10/21/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Elk Grove Buick GMC and we hope to see you again.
VACAVILLE, CA
Wow W|2023 GMC Savana Cargo Van
Confirmed Service Customer
10/24/2025
Lex is always ready to help and is a wonderful partner.
10/26/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Elk Grove Buick GMC! If you have any further questions, please give us a call. We're always happy to help!
NORTH HIGHLANDS, CA
Jessica L|2021 GMC Yukon
Confirmed Service Customer
10/24/2025
I showed up early to my appointment and I was fit in regardless. Service was quick and staff was pleasant
10/27/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FOLSOM, CA
Nailah M|2025 Buick Envision
Confirmed Sales Customer
10/26/2025
Eddy was amazing! Friendly, professional, informative, and led with a smile. I purchased my car in less than 3 hours...awesome!
EDWARDO ZAMUDIO
10/27/2025
Nailah, thank you for your kind review; we are happy to pass along your comments to the team here at Elk Grove Buick GMC! We sincerely value your business and look forward to your next visit!
SACRAMENTO, CA
Michael C|2023 GMC Terrain
Confirmed Service Customer
10/29/2025
Lexi, the service rep, is fantastic, very friendly and knowledgeable, her customer service is great!
11/1/2025
Michael, we're happy you found our staff to be so supportive during your experience here at Elk Grove Buick GMC - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SACRAMENTO, CA
Paul B|2022 GMC 1500 Sierra
Confirmed Service Customer
10/30/2025
The service was fast and professional
11/2/2025
We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Elk Grove Buick GMC - Service
ELK GROVE, CA
Sandra B|2021 Buick Encore GX
Confirmed Service Customer
10/31/2025
Very satisfied with service today..
11/3/2025
Sandra, your satisfaction is our top priority. We look forward to your next visit! Take care!
SACRAMENTO, CA
Tranae W|2025 Buick Envista
Confirmed Service Customer
10/31/2025
Every time I come to Elk Grove Buick I’m always satisfied great people 👍🏾
11/3/2025
Tranae, thank you for choosing Elk Grove Buick GMC as your first choice for all your automotive needs! We look forward to your next visit! Take care!
STOCKTON, CA
Eldefonso G|2025 GMC Sierra 1500
Confirmed Sales Customer
10/31/2025
From sales to finance, just a smooth and upfront experience.
NEFTALY RIVERA III
11/3/2025
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
MANTECA, CA
Katrina H|2026 GMC Yukon
Confirmed Sales Customer
10/31/2025
I had been scouring online for months trying to find what I was looking for and Elk Grove GMC helped me finally purchase it. I originally had one salesperson, but he handed me off to Krishna when he left. She was fantastic.
KRISHNA CAMACHO
11/3/2025
We're happy you found our staff to be so supportive during your experience here at Elk Grove Buick GMC. If you're ever in need of more help, please let us know!
COURTLAND, CA
Aaron C|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
11/3/2025
Great customer service!
SACRAMENTO, CA
Marc S|2017 GMC Acadia
Confirmed Service Customer
10/22/2025
The staff was friendly, helpful, and the work was done in a timely manner
10/22/2025
Marc, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELK GROVE, CA
Terrence P|2024 GMC Canyon
Confirmed Service Customer
10/27/2025
Easy to set up appointment. Estimated 2 hrs to complete; actual time about 2 1/2 hrs. Waiting area & dealership clean & neat. Staff friendly.
10/28/2025
We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
ELK GROVE, CA
Thomas K|2017 GMC Yukon XL
Confirmed Service Customer
10/29/2025
Very easy.. No pressure super fast. Thanks
10/31/2025
Thomas, we really appreciate your positive review! If you have any further questions, please don't hesitate to reach out!
ELK GROVE, CA
Jason W|2024 GMC Sierra 1500
Confirmed Service Customer
11/5/2025
Everything was great, got the service done quickly, got another appt set for recall.
11/6/2025
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
ELK GROVE, CA
Javier V|2023 GMC Sierra 1500
Confirmed Service Customer
11/6/2025
Lex was great at helping us with scheduling our appointment and keeping me informed on the progress of my vehicle.
11/7/2025
Javier, we're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Elk Grove Buick GMC - Service and we hope to see you again.
SACRAMENTO, CA
Leo L|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
11/7/2025
It was a great experience all around
NABIL ASHOFTA
11/10/2025
We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
BERNALILLO, NM
Michael S|2023 GMC Sierra 1500
Confirmed Service Customer
11/10/2025
Josh was very polite and professional. Everything was handled in a timely manner and I was on my way.
11/11/2025
Michael, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SACRAMENTO, CA
Sam C|2019 Chevrolet Tahoe
Confirmed Service Customer
11/10/2025
Lex was very knowledgeable and provided clear guidance on replacing the tire locks.
11/11/2025
Sam, thank you for your kind review; we are happy to pass along your comments to Lex here at Elk Grove Buick GMC! If you're ever in need of more help, please let us know!
ELK GROVE, CA
David M|2025 GMC Terrain
Confirmed Service Customer
11/12/2025
Great, complimentary first oil change! Thank you!
11/13/2025
David, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
STOCKTON, CA
Anthony D|2024 Buick Envista
Confirmed Service Customer
11/5/2025
Lex was awesome. She is the only rep to ever offer to have my vehicle washed after being serviced. I genuinely appreciated that. Give her a winter bonus and raise.
11/6/2025
Anthony, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SACRAMENTO, CA
George F|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
11/5/2025
Philip our salesman was very courteous and respectful to our needs and wishes. We were satisfied with our experience of buying our GMC Denali
PHILIP BARRETTO
11/6/2025
George, thank you so much for your positive comments about Elk Grove Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GALT, CA
Basil Y|2024 GMC Sierra 2500 HD
Confirmed Service Customer
11/5/2025
Called I didn't have a appointment but they fit me in that day for Oil change and Tire Rotation. Waited a few hours but I was supposed to get a complimentary wash on the Truck but they couldn't get to it maybe next time.
11/6/2025
We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (916) 691-8151 when you have a chance. Thank you, and we look forward to hearing from you.
ROSEVILLE, CA
Gloria R|2020 GMC Terrain
Confirmed Service Customer
11/6/2025
My car was taken in , the oil change and tire rotation done, and I was out the door an hour after. That made me happy!
11/7/2025
Gloria, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
ELK GROVE, CA
Eric B|2025 GMC Yukon
Confirmed Service Customer
11/7/2025
Very good service
11/9/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
WILTON, CA
Robert M|2020 GMC 1500 Sierra
Confirmed Service Customer
11/7/2025
The work performed was done efficiently and in a timely manner. I am having an issue with the billing. I have an ongoing claim with the GMC customer service. We'll see if things are resolved.
11/9/2025
Robert, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (916) 691-8151 when you have a chance. Thank you, and we look forward to hearing from you.
SACRAMENTO, CA
Sherri L|2022 GMC 1500 Sierra
Confirmed Service Customer
11/12/2025
Great customer service, made repairs easy and quick as well as pick up. Great communication
11/13/2025
Sherri, our staff is committed to providing each of our clients with the best automotive experience! It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELK GROVE, CA
Carl L|2017 Buick Regal
Confirmed Service Customer
11/14/2025
Joseph was empathic to my having to deal with the same issue just recently and aided in resolving the issue.
11/17/2025
Carl, we're happy you found our staff to be so supportive during your experience here at Elk Grove Buick GMC - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SACRAMENTO, CA
Gregory J|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
11/18/2025
Service was good work was good also.
11/20/2025
Gregory, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
SACRAMENTO, CA
Alexys V|2025 GMC Sierra 1500
Confirmed Sales Customer
11/20/2025
Eddie the salesman went above and beyond.
EDWARDO ZAMUDIO
11/23/2025
Alexys, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
SACRAMENTO, CA
Javier V|2023 GMC Sierra 1500
Confirmed Service Customer
11/20/2025
Lex Azpeitia was extremely helpful and kept up to date on the status of my vehicle.
11/23/2025
Javier, thank you for your kind review; we are happy to pass along your comments to the team here at Elk Grove Buick GMC! We sincerely value your business and look forward to your next visit!
SACRAMENTO, CA
David M|2025 GMC Sierra 1500
Confirmed Sales Customer
11/20/2025
Neff was very nice and made the process smooth.
NEFTALY RIVERA III
11/23/2025
David, we're happy you found our staff to be so supportive during your experience here at Elk Grove Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CHICO, CA
Lauro H|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
11/26/2025
Great service and communication throughout
11/27/2025
Lauro, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
ELK GROVE, CA
Michelle A|2021 GMC Yukon
Confirmed Service Customer
11/26/2025
I had to take my car in 2 days earlier than my scheduled appointment due to a sluggish start. Elk Grove Buick GMC was extremely accommodating and consistent in their communication with me. They were able to squeeze me in and do the repairs. I am very satisfied with the service I received. Lex, the service writer was more than helpful and responsive to all my questions
11/27/2025
Michelle, your satisfaction is important to us, so we want to sincerely thank you for choosing Elk Grove Buick GMC - Service and we hope to see you again soon!
ELK GROVE, CA
Jeff G|2025 GMC Sierra 1500
Confirmed Service Customer
12/1/2025
Great staff!
12/2/2025
Jeff, we're happy you found our staff to be so supportive during your experience here at Elk Grove Buick GMC. We sincerely value your business and look forward to your next visit!
ELK GROVE, CA
Macario C|2026 GMC Sierra 1500
Confirmed Sales Customer
12/2/2025
Great
KRISHNA CAMACHO
12/3/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
LODI, CA
Eric H|2024 GMC Sierra 1500
Confirmed Service Customer
11/12/2025
Was able to get me an appointment same day & accommodate a time constraint. Technician also repaired a loose part on my bumper. Lex has consistently been a pleasure to work with.
11/13/2025
Eric, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
ELK GROVE, CA
Fidel E|2025 GMC Sierra 1500
Confirmed Service Customer
11/17/2025
Very professional and friendly.
11/19/2025
Fidel, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Elk Grove Buick GMC - Service
WOODLAND, CA
Bridgette A|2024 Buick Envision
Confirmed Service Customer
11/21/2025
Every time i bring my car into get my oil and tire rotation done . They do an amazing job . Very kind .
11/24/2025
Bridgette, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
TRACY, CA
Thaweep S|2026 GMC Sierra 1500
Confirmed Sales Customer
11/23/2025
The best
NOOR MOHAMMAD
11/25/2025
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
SACRAMENTO, CA
Rupender S|2025 GMC Sierra 1500
Confirmed Service Customer
11/27/2025
Quick in & out
11/27/2025
Rupender, thank you so much for the positive review! We hope you have a great day!
ELK GROVE, CA
Joseph K|2025 GMC Sierra 2500 HD
Confirmed Service Customer
11/27/2025
Great service, informative techs, and quality work every time.
11/28/2025
Joseph, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELK GROVE, CA
Steven C|2026 GMC Sierra 1500
Confirmed Sales Customer
12/3/2025
Everyone from the service dept to sales man was great
NABIL ASHOFTA
12/4/2025
Steven, your wonderful feedback and rating mean a lot to us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Elk Grove Buick GMC!
GALT, CA
Ryan L|2024 GMC Sierra 1500
Confirmed Service Customer
12/3/2025
Got the work done fast and my vehicle back fast to me
12/4/2025
Ryan, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SACRAMENTO, CA
Garo D|2024 GMC HUMMER EV Pickup
Confirmed Service Customer
12/5/2025
Addressed my problem. Very knowledgeable. Personable and friendly!!
12/6/2025
Garo, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!
ELK GROVE, CA
Joshua W|2025 GMC Canyon
Confirmed Sales Customer
12/3/2025
It didn’t start out pleasant with the truck I was taking for a test drive having a messed up transmission and engine, but Phillip was able to make it right.
EDWARDO ZAMUDIO
12/4/2025
Joshua, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
ELK GROVE, CA
Cynthia Nicole C|2026 Buick Envista
Confirmed Sales Customer
12/4/2025
Derek was extremely helpful and provided open disclosure of details regarding financing and potential setbacks while ensuring to make sure my experience was pleasant and that I left satisfied with my decision, making the experience and outcome stress free.
DEREK CARSON
12/5/2025
Cynthia, thank you for your kind review; we are happy to pass along your comments to Derek here at Elk Grove Buick GMC! We sincerely value your business and look forward to your next visit!
SACRAMENTO, CA
Ernesto P|2026 GMC Sierra 1500
Confirmed Sales Customer
12/5/2025
They were very patient in answering all my questions and addressing my concerns.
JADON BROWN
12/6/2025
Ernesto, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
DELANO, CA
Paul S|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
12/5/2025
Wasn’t looking to trade in but very happy with new truck
NEFTALY RIVERA III
12/7/2025
Paul, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GALT, CA
Jaswant S|2020 GMC 1500 Sierra
Confirmed Service Customer
12/7/2025
Good service Lex is best adviser
12/7/2025
Jaswant, thanks for your praise and kind comments about our team. Until the next time we meet, take care!
ELK GROVE, CA
Michael S|2023 GMC Sierra 1500
Confirmed Service Customer
12/8/2025
Joseph was very polite and professional. Explained what was going to be done and estimated how long. Work was performed as expected and on time.
12/9/2025
Michael, we're happy you found our staff to be so supportive during your experience here at Elk Grove Buick GMC - Service. We look forward to your next visit! Take care!
SACRAMENTO, CA
Adrian G|2022 GMC 2500HD Sierra
Confirmed Service Customer
12/10/2025
the person that help me is very nice and easy to work with
12/11/2025
Adrian, we're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SACRAMENTO, CA
Jose P|2013 GMC 1500 Sierra
Confirmed Service Customer
12/12/2025
Had a great experience at the Buick dealer.took my 2013 Sierra Denali for an oil leak and the technician were able to take care of my oil leak in no time. Joseph was very communicative he kept me updated at all times he was able to get me in and out in a day. Thank you
12/13/2025
Jose, we're happy you found our staff to be so supportive during your experience here at Elk Grove Buick GMC - Service. If you have any further questions, please give us a call. We're always happy to help!
ELK GROVE, CA
Henry B|2018 GMC Yukon
Confirmed Service Customer
12/4/2025
It was quick and easy. Appreciated the fast service and the support I got from Joseph.
12/5/2025
Henry, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
ELK GROVE, CA
Todd T|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
12/5/2025
They did a great job. Quick and responsive
12/6/2025
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELK GROVE, CA
Nelcino M|2020 GMC 2500HD Sierra
Confirmed Service Customer
12/8/2025
Truck was fixed under warranty. Went smooth and no complaints.
12/8/2025
Nelcino, we are so happy to read such a great review about Elk Grove Buick GMC! If you have any further questions, please give us a call. We're always happy to help!
ACAMPO, CA
Reyna C|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
12/8/2025
Good service
ADAN CARRANZA
12/9/2025
Reyna, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
VALLEJO, CA
Marie J|2021 GMC Yukon XL
Confirmed Service Customer
12/10/2025
Customer Service from Joseph was amazing as usual. He has helped me before. The service was a lot faster than I expected which I very much appreciated!
12/11/2025
Marie, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
SACRAMENTO, CA
Cielo O|2024 GMC Sierra 1500
Confirmed Service Customer
12/18/2025
Estoy muy satisfecha con el servicio a mi camioneta y la manera que me atienden a todas mis preguntas y ansiedades, muy agradecida Con Lex por su atención y ayuda siempre.
12/19/2025
¡Gracias! Siempre nos gusta saber de nuestros clientes y nos alegra que haya tenido una experiencia tan positiva con nosotros. Si necesita algo más, no dude en llamarnos o visitarnos. ¡Que tenga un buen día!
SACRAMENTO, CA
Alexis C|2017 GMC Terrain
Confirmed Service Customer
12/18/2025
Christian provided exceptional service, was very nice and knowledgeable about services I needed.
12/19/2025
Alexis, we're happy you found our staff to be so supportive during your experience here at Elk Grove Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SACRAMENTO, CA
Oscar G|2024 GMC Sierra 2500 HD
Confirmed Service Customer
12/20/2025
They didn't check the air pressure on the tires
12/22/2025
Oscar, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (916) 400-2866 at your earliest convenience to discuss how we can turn this experience into a positive one.
SACRAMENTO, CA
Kevin V|2021 GMC Yukon
Confirmed Service Customer
12/18/2025
Joseph set me up with an appointment for an oil change , upon dropping it off he found and reminded me of an active recall that needed to be checked on. He and Elk Grove gmc took great care of my Denali , and ordered me a new 3rd brake light as well. Once again, super happy with the service.
12/19/2025
Kevin, we're happy you found our staff to be so supportive during your experience here at Elk Grove Buick GMC. If you have any further questions, please give us a call. We're always happy to help!
SACRAMENTO, CA
Madan S|2021 Buick Encore GX
Confirmed Service Customer
12/18/2025
The agent does not know much about the cars - the agent try to tell customers that they are doing favor to the customers - agent tells customer he/she could have charge 4 times more but is charging a lot less then what he/she could - instead of professional attitude very authoritative behavior.
12/19/2025
Madan, we regret to hear that you had this experience with us. Please reach out to us at (916) 691-8151 when you can so we can address this situation directly. Thank you and have a great day.
SACRAMENTO, CA
Donna S|2020 Buick Envision
Confirmed Service Customer
12/18/2025
Had to wait a few hours but the service was great.
12/20/2025
Donna, we really appreciate your feedback! Thank you for choosing Elk Grove Buick GMC and we hope to see you again.
SACRAMENTO, CA
Edker C|2026 GMC Sierra 3500 HD
Confirmed Sales Customer
12/19/2025
Everybody was friendly, kind and very helpful. The sales man was great help through the whole process, the manager Tony I think , was there through the process too, finance guy was great , he help me to pick the right Warranty for my new truck!
JADON BROWN
12/22/2025
Edker, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!
CITRUS HEIGHTS, CA
Broc S|2022 GMC 1500 Sierra
Confirmed Service Customer
12/21/2025
Experience at dealership is good! They always take care of me but sometimes need a push to do so.
12/22/2025
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
SACRAMENTO, CA
Travis A|2020 GMC Yukon XL
Confirmed Service Customer
12/22/2025
Lexi always takes care of all my needs. She is fast, she communicates well and she makes sure my issues are resolved promptly. Thank you for taking care and treating me so well. GMC Elk Grove is great for service.
12/23/2025
Travis, we're happy you found our staff to be so supportive during your experience here at Elk Grove Buick GMC. If you're ever in need of more help, please let us know!
ELK GROVE, CA
Tamika H|2025 Buick Envista
Confirmed Service Customer
12/23/2025
My questions and concerns were answered appropriately!
12/24/2025
We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELK GROVE, CA
Wayne R|2023 Buick Enclave
Confirmed Service Customer
12/23/2025
My server person was very kind and helpful. Service was done faster than expected.
12/24/2025
Wayne, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GALT, CA
Eileen P|2024 Buick Envista
Confirmed Service Customer
12/24/2025
Lex did an excellent job she was there right when I arrived and, the service was done in a timely thank you
12/24/2025
Eileen, we're happy you found our staff to be so supportive during your experience here at Elk Grove Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SACRAMENTO, CA
Benjamin D|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
12/25/2025
Five star service from start to finish! Enrique got things started with sales. Tommy took us to the finish line with all of the paperwork and Cameron finished the exceptional service off with the service department in getting all the custom details taken care of! I highly recommend elk Grove GMC over any other GMC location that I have purchased vehicles from in the past. thank you so much for helping make a dream become reality!!!
ENRIQUE RIVERA
12/25/2025
Benjamin, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
ORANGEVALE, CA
Richard J|2016 Chevrolet Tahoe
Confirmed Service Customer
12/25/2025
Excellent service after the fact. I appreciate the consideration and courtesy of the Buick GMC team.
12/26/2025
Richard, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DAVIS, CA
Brandon A|2025 GMC Acadia
Confirmed Service Customer
12/28/2025
We had brought our new vehicle in for repairs from when it was new. We got it back with additional damage and now need to arrange bringing back in but will be left without a vehicle. We have also been experiencing several electronic connection issues. Buttons keep randomly disappearing from the screen. We’ve now got a “Service Emegency Call” message. The passenger door is having problems with the arm rest. We’ve never been GM owners and I was looking to also purchase my new truck but after this experience I’m thinking it’s not a good idea. Between bad delays with getting the vehicle fixed, poor communication and quality issues we are disappointed especially for the amount of money we spent. This was supposed to be the better model out of what GM has to offer.
12/29/2025
We regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (916) 691-8151 so we can make your experience a positive one.
WILTON, CA
Beatrice B|2026 Buick Encore GX
Confirmed Sales Customer
1/5/2026
Amazing customer service, team goes above and beyond.
NHAC PHAM
1/6/2026
Beatrice, thank you for your kind words and this wonderful review! We hope you have a great day!
SACRAMENTO, CA
Roberto G|2018 GMC Canyon
Confirmed Service Customer
1/7/2026
Friendly and knowledgeable staff. Excellent service!
1/8/2026
Roberto, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
SACRAMENTO, CA
Steven/nina R|2016 GMC 2500HD Sierra
Confirmed Service Customer
12/22/2025
Christian provided great communication and expedited our repairs as quickly as possible.
12/23/2025
Steven, we're happy you found our staff to be so supportive during your experience here at Elk Grove Buick GMC - Service. Feel free to reach out to us if you need anything. Have a wonderful day.
SACRAMENTO, CA
Hwa S|2021 Buick Envision
Confirmed Service Customer
12/23/2025
Great service, didn't charge the entire amount of repair, good price and car was fixed properly!
12/24/2025
We are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!
ELK GROVE, CA
Robert D|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
12/23/2025
Christian took care of us in every way. very knowledgeable and help. Very good job.
12/23/2025
Robert, we're happy you found our staff to be so supportive during your experience here at Elk Grove Buick GMC. We hope you have a great day!
IONE, CA
Mark T|2024 Buick Enclave
Confirmed Service Customer
12/26/2025
Service department staff was very helpful, knowledgeable. Provided great customer service.
12/26/2025
We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!
ELK GROVE, CA
Sandra B|2013 Buick Verano
Confirmed Service Customer
1/1/2026
Christian was very friendly and courteous when I brought in my car. I appreciated the text updates on the status of my vehicle. However, when I returned to pick up my car, there was no one in the service department area counter. I waited for several minutes until staff happened to be walking through from the shop area. This was about 2:30 p.m. I appreciated the detailed report on services recommended for my vehicle.
1/2/2026
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELK GROVE, CA
Kelly L|2026 GMC Terrain
Confirmed Sales Customer
1/5/2026
Very easy process. Our salesman Van was very helpful and did not make us feel pressured. I would go back to him for future purchases.
VAN NGUYEN
1/6/2026
Kelly, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
IONE, CA
Felecia W|2017 Buick Envision
Confirmed Service Customer
1/7/2026
Joseph and his team were extremely helpful in assisting me with deciding what service was needed and getting it done within the time quoted. The facility was nicely maintained and staff members were welcoming and courteous to each customer that came in.
1/7/2026
Felecia, thank you for your kind review; we are happy to pass along your comments to the team here at Elk Grove Buick GMC! We sincerely value your business and look forward to your next visit!
SACRAMENTO, CA
John B|2023 GMC Yukon
Confirmed Service Customer
1/8/2026
Lex is excellent
1/9/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
SACRAMENTO, CA
Vernon J|2024 GMC Sierra 1500
Confirmed Service Customer
1/15/2026
Great service and very fast turnaround on receiving my vehicle back.
1/16/2026
Vernon, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
ELK GROVE, CA
Jailene F|2024 Buick Encore GX
Confirmed Service Customer
1/15/2026
Lex was great to work with, very helpful & attentive!
1/16/2026
We're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
SACRAMENTO, CA
Jad M|2004 Chevrolet Silverado 1500
Confirmed Service Customer
1/19/2026
Phenomenal. Excellent service.
1/20/2026
Thank you for sharing your positive experience! We look forward to your next visit! Take care!
ELK GROVE, CA
Jerry H|2025 Buick Envision
Confirmed Sales Customer
1/19/2026
Jason and Tommy were very helpful.
NHAC PHAM
1/20/2026
Jerry, we're happy you found our staff to be so supportive during your experience here at Elk Grove Buick GMC. We look forward to your next visit! Take care!
LODI, CA
Viridiana C|2023 GMC Acadia
Confirmed Service Customer
1/7/2026
Bien
1/8/2026
Viridiana, nous vous remercions d'avoir pris le temps de nous faire part de vos commentaires. Merci encore et passez une excellente journée !
SACRAMENTO, CA
Raymond S|2024 GMC Terrain
Confirmed Service Customer
1/11/2026
My car was done in the time they gave me.
1/12/2026
Raymond, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
ELK GROVE, CA
Lisa S|2024 GMC Terrain
Confirmed Service Customer
1/12/2026
Great service
1/13/2026
Lisa, your satisfaction is our top priority. We hope to see you soon!
HOT SPRINGS, AR
Manuel C|2026 GMC Sierra 1500
Confirmed Sales Customer
1/13/2026
Very good,good experience towards the clients they help with good service and explain clearly very welcoming
ADAN CARRANZA
1/14/2026
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
SACRAMENTO, CA
Juan O|2023 GMC Sierra 1500
Confirmed Service Customer
1/15/2026
The experience I had was wonderful. I was greeted with a friendly smile. The experience I had was beyond my expectations. Super great service.
1/15/2026
Juan, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
LODI, CA
Joe C|2016 GMC 1500 Sierra
Confirmed Service Customer
1/17/2026
My vehicle was serviced in a timely manner. However, I am very disappointed that after spending a lot of money, they didn't even offer to wash my vehicle!
1/17/2026
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (916) 691-8151 to discuss your concerns, as your satisfaction is of utmost importance to us.
GALT, CA
Pablo R|2023 GMC Sierra 1500
Confirmed Service Customer
1/20/2026
Great experience, the service advisor Joseph, was the best, will continue to bring my vehicle in for service with him.
1/20/2026
Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Elk Grove Buick GMC
LATHROP, CA
Dustin H|2021 GMC Terrain
Confirmed Service Customer
1/21/2026
Service was great. In and out. Great communication.
1/21/2026
Dustin, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
ELK GROVE, CA
Paul C|2021 GMC 3500HD Sierra
Confirmed Service Customer
1/21/2026
Got me in to fix an issue quickly. Appreciate it
1/21/2026
Paul, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
GALT, CA
William B|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
1/21/2026
Excellent
NABIL ASHOFTA
1/21/2026
William, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BRENTWOOD, CA