CUSTOMER REVIEWS
At Elk Grove Buick GMC , we strive for every sales and service customer to receive a VIP experience. Customer satisfaction is our number one goal. Read these Buick, GMC reviews to see what our customers are saying about us.
450 Reviews Found
Confirmed Service Customer
He is professional and good customer service
Wubit K.
ELK GROVE
Business Response
Wubit, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Business Response
Louis, thank you for your kind review; we are happy to pass along your comments to the team here at Elk Grove Buick GMC! We look forward to your next visit! Take care!
Was this review helpful?
Confirmed Service Customer
The rep was very helpful in explaining every step taken in repairing the car.
Misleh N.
ELK GROVE
Business Response
Mohammad, thank you for your kind review; we are happy to pass along your comments to the team here at Elk Grove Buick GMC! We look forward to your next visit! Take care!
Was this review helpful?
Business Response
Bridgette, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
Was this review helpful?
Confirmed Service Customer
Your amazing people fixed my nightmare by taking my sweet truck's transmission problem seriously and investigating it and verifying it AND FIXING IT. I could not be happier or more relieves. I look forward to having Elk Grove GMC do all my vehicle service and maintenance from now on. Lex is my hero!
Michelle F.
WINTERS
Business Response
Michelle, thank you so much for your positive comments about Elk Grove Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
Your dealership representative were very Professional and Courteous. Made sure that I was accommodated while waiting for my services to be completed.
Al A.
MODESTO
Business Response
Al, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Was this review helpful?
Confirmed Service Customer
Service writer got my car done fast and efficiently and most importantly has good communication
Martin P.
ELK GROVE
Business Response
Martin, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Confirmed Service Customer
Everything went perfectly. My service consultant, Christian Akanno was very professional, very kind, and I will give him an excellent report. I would tell anyone to choose him. Thank you very much.
Susan G.
ELK GROVE
Business Response
Susan, we're happy you found our staff to be so supportive during your experience here at Elk Grove Buick GMC - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
Muchas gracias a Lex y su excelente servicio en español
Cielo O.
SACRAMENTO
Business Response
Nos alegra que nuestro personal le haya brindado tanto apoyo durante su experiencia en Elk Grove Buick GMC - Servicio. No dude en contactarnos si necesita algo. Que tenga un buen día.
Was this review helpful?
Business Response
Jonathan, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
Was this review helpful?
Business Response
Javier, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
Great service, easy making my appointment and very fast turnaround on getting my truck serviced and returned to me.
Vernon J.
ELK GROVE
Business Response
We're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
Was this review helpful?
Business Response
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Was this review helpful?
Confirmed Service Customer
Great service, friendly staff very professional
Juan D.
ELK GROVE
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Was this review helpful?
Confirmed Sales Customer
We were thrilled with this dealership, including our sales person, Robert, and the entire end-to-end experience. We did not feel pressured but informed. Everything was low-key, which we loved. I thought I was a Toyota person, but I learned that the dealership experience matters. I also loved my Envision from the moment I sat in it. I would buy another car here easily.
Amy T.
STOCKTON
Business Response
Amy, thank you for your kind review; we are happy to pass along your comments to the team here at Elk Grove Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
Fix the 3 problem I had on the truck with issues
Hue L.
SACRAMENTO
Business Response
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Was this review helpful?
Business Response
Melanie, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Was this review helpful?
Confirmed Service Customer
Above expectation on customer service, professional and personable agent (Lex). Service was done promptly on time and to my full satisfaction. Cost was acceptable.
Elizabeth L.
ELK GROVE
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Elk Grove Buick GMC and we hope to see you again soon!
Was this review helpful?
Confirmed Sales Customer
This was by far the best experience I have ever had when trying to buy/shop for a vehicle.
Jasmine B.
RICHMOND
Business Response
Jasmine, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
Lex, service agent, was extremely thoughtful and responsive to my concerns and questions. She made my servicing experience seamless.
Carl L.
SACRAMENTO
Business Response
Carl, we're happy you found our staff to be so supportive during your experience here at Elk Grove Buick GMC. If you have any further questions, please give us a call. We're always happy to help!