CUSTOMER REVIEWS
At Elk Grove Buick GMC , we strive for every sales and service customer to receive a VIP experience. Customer satisfaction is our number one goal. Read these Buick, GMC reviews to see what our customers are saying about us.
468 Reviews Found
Confirmed Service Customer
Great experience. There turned out to be nothing wrong with my car and I was not charged ahything for testing. Staff was very helpful, and the christmas decorations in the waiting room were very beautifull.
Chris C.
ELK GROVE
Business Response
Chris, we're happy you found our staff to be so supportive during your experience here at Elk Grove Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
DID NOT FIX THE PROBLEM!!! APPARENTLY THE UNDISCLOSED "KNOWN ISSUE" OF VEHICLE WAS NEVER MENTIONED TO US AT THE TIME WE PURCHASED THE CAR!!!!!!!!!!!!!!!!
James V.
LATHROP
Business Response
James, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (916) 691-8151 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Business Response
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Great friendly and had a lot of information about the vehicle
Mario P.
SACRAMENTO
Business Response
Mario, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Best customer service I have had so in years. I am glad Elk Grove GMC is my home dealer.
Maisie W.
ELK GROVE
Business Response
Maisie, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
I had a great experience and my expectations were met. I particularly enjoyed working with Lex Azpeitia because she was very knowledgeable and kept me well informed.
Levi C.
ELK GROVE
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Confirmed Service Customer
Lex did a great job dealing with my insurance and getting my truck done as soon as possible.
Derek S.
SACRAMENTO
Business Response
Derek, we're happy you found our staff to be so supportive during your experience here at Elk Grove Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
Rolando, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
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Business Response
Elizabeth, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Nabil is the most amazing sales person ever. He was able to get us in our dream and the one that is highly needed on our small farm.
Erika M.
ELK GROVE
Business Response
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Appointment was easy to schedule, time of service was approximately as predicted.
Bruce N.
ELK GROVE
Business Response
Bruce, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Joseph rocks and I appreciate his friendly service and great communication skills.
Heather C.
ELK GROVE
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Confirmed Service Customer
Prompt attention and thorough listening. Comfortable waiting area. Lex kept us informed.
William D.
SACRAMENTO
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Business Response
Wayne, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
very efficient , helpful and hardworking associate
Sumar P.
SACRAMENTO
Business Response
Sumar, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Jason was great to work with - the best sales experience I've had at a dealership!
Marcelo R.
STOCKTON
Business Response
Marcelo, thank you for your kind review; we are happy to pass along your comments to the team here at Elk Grove Buick GMC! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Better than expected. Entire truck was detailed
Mark R.
MTN RANCH
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Confirmed Service Customer
I was amazed in how quick my software updates took only 1hr
Maricela R.
SACRAMENTO
Business Response
Maricela, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
Lex the service writer was fantastic and very professional
Steven C.
GALT
Business Response
Steven, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
It is the best place to buy cars, they have the best prices, the attention they give you is the best and they always look for ways to help you. especially ask for Nabil and he will help you in the best ,way to find the right car for you ,his customer service is oustandeing and treat you like a family .
Richard M.
STOCKTON
Business Response
Richard, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!